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Valuation Metrics

Industry Links

BPO Basics
http://www.ebstrategy.com/BPO/basics/default.htm

Shared Services and Business Process Outsourcing Association (SBPOA)
http://www.sharedxpertise.net/

India Based BPO Companies
http://www.bpoindia.org/companies/

Directory of Outsourcing Providers
http://www.outsourcing-suppliers.com/

Human Resources Outsourcing Association (HROA)
http://www.hrotoday.com/

On-line BPO Exposition
http://www.crm-software-24x7.com/Business_Process_Outsourcing_BPO/

Portal for Sales Force Outsourcing
http://www.salesforceoutsource.com/

Nelson-Hall Consulting
http://www.nelson-hall.com/

Information Technology Association of America
http://www.itaa.org/

American Association of Business Process Outsourcing
http://www.aabpo.org/aboutus.asp

Directory of Books and Information about BPO
http://www.iturls.com/English/EnterpriseInfo/EI_c5.asp

BPO Information Portal
http://www.outsourcing-center.com/